Fanminder Local Expert Program
Implementation Support
Growing the Fanbase
Once a customer says "Yes!" the fun begins. Critical to an effective program is helping the customer build his fanbase so he can have the broadest impact possible on his business. Fanminder knows this and gives you a portfolio of tools, tips and techniques.
We provide you with
- Turn-key Signage Store
- Meticulous Implementation Checklist
- Comprehensive Implementation Guidebook
- Mobile Marketing Code of Conduct
- Detailed daily activity reporting for each customer
Servicing your customer
You handle first-level application technical support and customer service questions from your customers. First-level customer service and technical support is not a burden with Fanminder: to the contrary Fanminder's easy-to-use application will mean you receive very few "How do I?" phone calls or emails from your customers.
Fanminder will provide second-level technical support directly to either you or your customer. Support is available M-F 8am - 6pm PT.
Implementation Support