Fanminder Blog

Entries Tagged as 'Help'

Overview

By on March 18th, 2010

This is typically a short version of your businesses name….

What are the minimum requirements for using Fanminder?

By on March 18th, 2010

In order for you to have the best Fanminder experience, you need to use: Microsoft Internet Explorer 7 or higher, Firefox 3.0 or higher, or Safari 3.2 or higher (browser upgrades are free). We support the most recent versions of these browsers because they give you the best features for working online (such as improved security) and because it frees us to develop more great Fanminder features rather than continuing to ensure compatibility with older browser versions.

What is a "Welcome Message"?

By on March 18th, 2010

A Welcome Message is the text message we automatically send to your fans on your behalf when they join your list. The purpose of the Welcome Message is to welcome your fans to your mobile list. It also acts as the confirmation message to the fan that he/she has been added.

What is a fan?

By on March 18th, 2010

A fan is one of your customers. The name of our company is Fanminder…get it?

What's on the Mailbox tab?

By on March 18th, 2010

Your Mailbox is where you go to view, respond to and archive messages from your fans. All new messages will go into your Inbox where you can read your messages, reply back if necessary and then archive the ones you’ve reviewed to the Archived Replies area.