Do you want to improve your Twitter listening skills? Here’s a closer look at how to monitor your brand, yourself or your competitors using Twitter

1. Decide What You Want to Monitor. Decide which information you want to monitor.  Common types include your brand names, industry keywords, customers and competitors.

A daily listening routine gives you more value over time. Spend the time you need to find the right mix and create a routine that works for you.

2. Track Your URL Shorteners. Use URL shortening tools to monitor the links you share on Twitter and help you find out what’s popular with your audience.

As Jeff Bullas says, the popular URL shortener bit.ly “allows you to track how many people are clicking on the shortened link with a set of metrics that displays it in a visual format as well as textually.” This makes it easy to track your important links and monitor the interactions you have on social media.

3. Use Twitter Lists to Monitor People on Twitter. You might find it convenient to create your own Twitter lists and monitor people through these lists.  Remember, you can set up a private list to follow your competitors and you’ll be the only person to see this private list on your Twitter profile.

You can also set up an RSS feed to follow someone else’s Twitter list using Twitter Lists 2 RSS.

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