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Entries from October 2008

The State of Angel Investing – Alive and Well

By Paul Rosenfeld on October 30th, 2008

In case you don’t know, my co-founder is a woman, Tracy Grover. Normally, I don’t think much about her gender and as she likes to tell me, I’m pretty good “for a guy” in how I treat women. But as I’m quickly learning, it seems to pay to care about her gender because there’s a small but growing and very active community of women entrepreneurs and organizations to help them.

Forum for Women Entrepreneurs and Executives (FWE&E) and Astia are two of our favorites we’ve started to work with. The people we’ve met are awesome – extremely helpful and very seasoned. In fact, it’s becoming hard for me to imagine how we ever could have “gone it alone.”

So I’ll share some insights from a recent session FWE&E hosted Tuesday night: Keys to Success as an Angel Investor. The session featured three experienced angel investors:

After I got over my nervousness at being only one of two men at the session :-) , we learned many useful things:

Portfolio Returns - They’re looking for classic 5-10X returns because out of 10 deals, they’ll only get their money back on 5-6, 2-3 will fail, and 1-2 will provide a a strong return. On average they’re seeking a blended 25-30% Internal Rate of Return over any five year period. And they were all insistent this is not a short term game given it seems to take about five years for the noted “hockey stick” graph to kick in. You better want to be active in pursuit of returns because it’s not a field for passive investors.

Typical deal size – In the $500K range up to $2M. Expect different structures by group where you might get one check or a bunch of individual checks.

Your deal needs a sponsor within an angel forum. The deal won’t happen without someone caring, helping, and getting angels on-board.

What they’re looking for in due diligence: The 4 M’s…

  • Mojo – Is it a great idea? Some tend to fall in love with ideas, perhaps too much…
  • Market – Big enough? How big? Greta made a great point about a company needing to connect the size of the market to how the company will capture a piece of it. Too often it’s the old “If we only get 3% of the market…”
  • Money – Structure of the deal
  • Mgt Team – Domain experience, have they done this before? Who’s on advisory board? What’s the runway of the leadership team? How coachable is the CEO?…and interestingly (and correctly, I think) Greta said she wouldn’t invest if she asks a CEO will he/she step aside in 1-2 years if he can’t run it and he answers “no.”

What’s changed given the economy? Valuations are lower than they were three months ago. Convertible notes are giving way to equity. More discrimination around a deal. Less deal flow (fantastic!) A cleansing of Angels with a short term horizon (such as some retirees.) They’re MORE not LESS bullish, it’s better than 2000. And finally, some money did indeed evaporate from current deal commitments.

Common mistakes angels make – Well just knowing they make mistakes is terrific news…they fall in love with ideas, have too much or too little patience, don’t pay enough attention to the mgt team (do they fight? collaborate?) and interestingly, make investments but fail to monitor the balance sheet. Someone gave an example of giving $400K and finding in a few months it evaporated.

Hope this was helpful to you entrepreneurs out there.

Wahoo! New Visual Design

By Paul Rosenfeld on October 28th, 2008

Proving that start-ups are a rollercoaster, today had a (small) downer and a big upper:

A contracting assignment didn’t materialize. There’s lots to learn from this experience but it mostly boils down to knowing what you can and can’t affect, the culture of a client, and using this understanding to shortcut lots of discussion that waste your time.

So I prefer to dwell on the POSITIVE…

Previewed new Visual Design. Whew, a long time in coming! Our first super-reliable designer did a great job but had to power down her workload to help her husband (over us?? come on! :-) ) In the process we brought on Brad Walton, a visual designer we’ve both worked with at our last company. Brad is very gifted at quickly popping up visual designs based on fuzzy words like “friendly” and “futuristic.”

I imagine seeing your first visual design is a bit like reflecting back on a career choice – always  different than what was in your head as a young one, but usually the right stuff. I’m bundling up some guidelines on how to get the most out of your visual design:

1) Give good guidance
- The first step is a simple list of brand attributes and guidelines about things like “personality” and “positioning” ie, what does your brand promise to solve for customers? Use simple words and vivid concepts everyone can understand, such as “FanMinder is simple and easy to use. The application is easy. The application isn’t overly-slick, not overly futuristic, and it doesn’t feel corporate or cold.”

Another aspect of good guidance: DON’T Tell. Visual Designers want to be perceived as valuable and expert at what they do, so always try to abstract your request to the objective or requirement. For instance, if you are seeking a friendly feel and believe the font makes it look cold, say “I’d like the site to come across friendlier, does this font help this?” versus saying “I think you should switch to Arial.”

2) Don’t give up - The first draft is just that – a draft. You’d be amazed at how perseverance with design can tip to an amazing design (see below)

Download AccountNow.tiff

Now one can argue whether it’s ideal or not, but I thought so, and more importantly, it evolved over time from the first discussion. Don’t be afraid to ask the designer to play around with things like color palette, buttons, headers, font, background images, etc etc. Experimentation makes for great design. Now, on the other hand, you have to balance this against deadlines.

3) Good design is also good programming and in some cases, good SEO
– Designers may not know that a drop shadow around a box could be harder to code, or that text as images don’t get picked up by search engine spiders – Get your engineers and marketers involved early in reviewing drafts.

4) Provide examples of sites that fit your ideal brand - This is the easiest, funnest, and most practical tip because it takes subjective words and puts a picture around them. For instance, I think Intuit’s and Mint’s is friendly, Salesforce’s and mporia’s is professional. Point is, a picture is worth a thousand words.

Ok, go have fun with visual design! You’ll see ours when the site launches! :-)

I’m off to a seminar on Angel Investing (fishing where there’s fish!)

A Partial To-Do List

By Paul Rosenfeld on October 27th, 2008

Well the life of a stay-at-home entrepreneur is filled with endless stretches of time in his pajamas while he’s working on:

  1. Find an engineering manager who also loves to code, knows mobile, is entrepreneurial…
  2. Make the perfect pitch, practice it for the next two days straight, present at new VC firm on Thursday (more on that in next post)
  3. Review new visual design tomorrow. Very excited, need to turn it around quickly so we start getting pages pumped out.
  4. Improve financial model, enlist ex-investment banking buddy to help professionalize the model
  5. Write 4 pagecondensedbusinessplan.
  6. Go deep on the direct sales model, flesh it out, provide a few comparables.
  7. Get an oil change
  8. Put 2 new tires on tired old Honda Accord.
  9. Drool over zero interest, money back financing for BMW X5.
  10. Stop day-dreaming, back to to-do list.
  11. Begin creating list of investors to pitch
 
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